The Medical Billing Group

Proudly Providing Manitoban Physicians with Premium Billing Services

About Us

Who We Are

The Medical Billing Group (MBG) provides high quality fee-for-service billing for Manitoba physicians, surgeons, and clinics at the best rate in the province. Here at MBG, we know that you work hard, so we work hard to ensure you receive every cent that you are entitled to. You can enjoy a higher return for the same work you already do by billing with us here at MBG! 

With no minimum monthly billing requirements, detailed monthly reporting, and a highly competitive service rate on what you actually receive back (not what we submit), MBG ensures that you enjoy the best possible billing experience!

Why MBG?

When you work with MBG, you don’t need to spend your valuable time worrying about billing reviews, software, or submissions. Just send us your billing, and our experienced and meticulous professionals will handle it so that you can focus on your patients and practice. 

Our team has 35+ years of experience and proven knowledge on successfully billing and resubmitting claims to MB Health. They helped increase one physician group’s revenue from $700K to $900K by taking over its billing! You may be missing out on compensation without even knowing it. Contact us today to see what we can do for your practice.

 

Features

One of the Lowest Rates in The Province

At MBG, we provide a highly competitive service rate so that you receive more of your hard-earned money. We only apply our service rate to your payout rather than what you submit, meaning you are only ever charged for what you actually earn. Our rate is one of the lowest in the province, and our billing team is skilled and proficient, so you will enjoy the best return on investment in the industry when you bill with us.

Monthly Detailed Reporting

We send out detailed reports to you each month (on request) so you can stay up to date with the claims we are submitting on your behalf as well as updates on our progress on any rejected or queried claims. We can send you a detailed report of every submission we have entered on your behalf, every remittance we have received and its status, or just the remittance total at the end of each month.

Flexible, Responsive, Communication

We will communicate with you by whatever method you prefer. We can receive billing by email, fax, mail, or even by taking it directly from your system. Whether you prefer to call, text, or email us about billing submissions and issues, we are available and willing to work with you, even on evenings and weekends. Your billing is important to us! To contact us, please visit the ‘Contact Us’ section.

No Minimum Billing and No Contracts

No matter how small your billing claims are, we are willing to help you get the most out of your practice. We also don’t lock you into contracts but will bill for you on a month-by-month basis. This helps ensure that you are getting the highest quality billing service from us as we work to earn your business each month by getting you the highest return possible.

Multiple Payment Options

We want to make payment as easy as possible for you. Whether you prefer MasterCard, Visa, or cheque, we can accommodate you. For credit cards, all you have to do is fill out our PAC (Pre-Authorized Credit) form, and we can take our service fee directly off your credit card at the end of each month. For those who prefer cheques, we will work with you to determine the best way to receive them from you. For more information on payment and our sign-up process please visit our ‘Frequently Asked Questions (FAQ)’ section.

 

Specialties

Our billing team is able to bill for any physician or clinic that operates as a fee-for-service. We currently serve professionals in many different medical specialties. We have a wide range of experience across a variety of medical specialties, providing them with valuable knowledge that will get your claims paid. If you want to confirm that your specialty would be included in the services we cover, please contact us at info@wpgmbg.com or give us a call at 1 431 244 0358.

Data Security

We take the security of your data very seriously and ensure that all our staff are PHIA (Personal Health Information Act) certified. We keep your data stored in our secure offices & servers, and we never share it with anyone. Honesty and integrity are key pillars on which our business is built. You can have confidence knowing that we will follow PHIA privacy standards rigorously so that your information is completely safe and secure.

Our service rate is extremely competitive in the Manitoban industry, and we ensure that you take home more of your hard-earned money. We only apply our service rate to the money you receive back from MB Health, not what you submit, so we never overcharge you. When you bill with us, you can save thousands of dollars per year as you enjoy a low service rate and a high-quality billing service.

MBG has a highly responsive customer service team that will work with you to fulfill your needs. Whether you want to track every cent or just watch your monthly claim payout grow, we will ensure that you are totally comfortable and informed, so you can have peace of mind with your billing. With our flexible, no-contract system, you do not have to feel locked in when working with us. You can feel confident that we are always working to earn your business. In addition, we always take your security seriously. All our staff are up to date with PHIA certification, and we keep your records stored in highly secure physical and online locations.

Our Team

Here at MBG, we boast a team with 35+ combined years of experience in medical billing. We have a 99% query payout rate, which ensures that you will get the payment that you deserve.  Our team of billing experts knows how to bill Manitoba Health effectively to ensure the best compensation for you. We also handle third-party invoicing and tracking, including Blue Cross, WCB, other private insurance, and more. Whether you need private or public billing, we can take care of it.

Alexandria Johnstone

With over six years of experience in the medical billing field, Alexandria specializes in ensuring accurate and timely claims processing and reimbursement for healthcare providers. She is passionate about helping doctors streamline billing operations and optimize revenue cycles, always dedicated to delivering efficient and effective results.

Outside of work, Alexandria enjoys staying active, traveling, and spending time with family and friends. She loves embracing new cultures and creating lasting memories.

Donya Peppin

Donya Peppin is a Billing Specialist with more than a decade of successful experience in dealing with physicians and the unique requirements of billing and submission processes. Donya specializes in maximizing income with knowledge from a variety of specialties.

A strong believer in the power of positive thinking both in the workplace and personally, regularly participates in wellness and leadership programs.
Donya enjoys being active outdoors and time with her friends, family and fur babies.

Jen Penner

Jen has been working in the medical billing field for over a decade. She has had the opportunity to learn and bill many specialties of medicine, and meet many great people through her work.  

She enjoys the quiet nature of the office which helps her excel in what she does.  In her off time you will catch her at home with the cats, or out enjoying Winnipeg’s comedy and/or music scene.

With over six years of experience in the medical billing field, Alexandria specializes in ensuring accurate and timely claims processing and reimbursement for healthcare providers. She is passionate about helping doctors streamline billing operations and optimize revenue cycles, always dedicated to delivering efficient and effective results.

Outside of work, Alexandria enjoys staying active, traveling, and spending time with family and friends. She loves embracing new cultures and creating lasting memories.

Donya Peppin is a Billing Specialist with more than a decade of successful experience in dealing with physicians and the unique requirements of billing and submission processes. Donya specializes in maximizing income with knowledge from a variety of specialties.

A strong believer in the power of positive thinking both in the workplace and personally, regularly participates in wellness and leadership programs.
Donya enjoys being active outdoors and time with her friends, family and fur babies.

Jen has been working in the medical billing field for over a decade. She has had the opportunity to learn and bill many specialties of medicine, and meet many great people through her work.  

She enjoys the quiet nature of the office which helps her excel in what she does.  In her off time you will catch her at home with the cats, or out enjoying Winnipeg’s comedy and/or music scene.

Testimonials

"I have had my billing completed by MBG since 2016 with amazing results and service. Jen is a billing expert and always provides timely, well-informed answers. I used to spend many hours personally tracking all of my billing to ensure I was paid properly but found with MBG there were never any errors or discrepancies, so I've since left this entirely to MBG with complete trust saving me many hours to spend more productively."
Dr. Taft Micks MD, CCFP(EM), PgDip(Derm)
“Since September 2019, Jen Penner and the Medical Billing Group have been looking after all my fee for service billings. As an Anesthesiologist, I am aware that my specialty has one of the more complicated fee schedules, quite different than any other physician group in the province. Despite this, MBG provides a seamless service, whether the payee is Manitoba Health or a third-party payee such as WCB or private insurance. Unlike other billing services in Manitoba, MBG does not charge extra for non Manitoba Health claims, keeping their industry low rate the same for all billings. By being a smaller company, I feel MBG provides a “personal touch” to their clients, demonstrated by their rapid response times to any inquiries. The monthly charge to my credit card is very convenient and has the added benefit of accumulating points from my credit card company. In summary, I would highly recommend MBG to Anesthesiologists or any other fee-for-service physician.”
-Dr. Marshall Tenenbein MD, FRCPC, Anesthesiologist, Shared Health/WRHA
Frequently Asked Questions

We have highly competitive rates here at MBG that will give you the best billing value in Manitoba. For specific information on our service rates, please contact 1-431-244-0358 or info@wpgmbg.com

The process of signing up with us is straightforward. Contact our Sales Associates and we will work with you to determine the best way for us to receive your billing claims. From there, you will need to fill out a letter of agreement, a Pre-Authorized Credit (PAC) form, and an electronic funds transfer form, which we will provide for you. Once you have filled those out, you can send them to us in whatever form works best for you (email, mail, fax, etc.). We will then begin submitting the claims you send us so you can start receiving more of the hard-earned compensation you deserve.

To put it simply, MBG will provide you with an exceptional billing service of the highest quality at one of the best service rates in the province. When you choose MBG, you will receive more of the money you have earned with no extra work on your part. You will be partnering with a company that will treat you the right way and that will use their knowledge and expertise to diligently pursue the remittance you are owed until they are paid. You will be able to focus on your practice and have peace of mind with your billing, knowing that it is being taken care of properly and that you are getting the best reimbursement for the work that you do.

We use secure, government-approved online medical billing software to submit your claims. When you get in contact with our team, they will work with you to determine the best and most secure way for you to send us your billing claims. We can adapt to whichever method is most convenient for you. From there, we work in a prompt and efficient manner to enter your claims into the safe and secure electronic medical billing software we use. These claims are then reviewed meticulously and submitted punctually. When we receive the remittance statements back, we then resubmit or query any rejected, unpaid, or underpaid claims. We do this consistently until they are paid.

Contact Us

For any questions about billing and how we handle your claims, please call 1 (431) 244-0358 or email info@wpgmbg.com

For all general inquiries please call 1 (431) 244-0358

A Doctor In Queue, Waiting for You

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