Meet Our Team
Meet the people behind MBG. This friendly, knowledgeable team is passionate about helping healthcare providers take the stress out of billing.
Chelsea
Medical Billing Director
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Chelsea brings 18 years of medical billing expertise and 14 years of progressive leadership experience. While she has specialized in Anesthesia billing, she has also supported a wide range of specialties and practice types. She oversees all aspects of the billing cycle, including sales, onboarding, client relations, staff management and training, and end-to-end revenue operations. Known for her commitment to excellence, Chelsea consistently goes above and beyond to ensure clients achieve maximum reimbursement and a seamless service experience. She approaches each client relationship as a partnership, prioritizing responsiveness, proactive problem-solving, and data-driven decision-making.
Outside the office, Chelsea enjoys spending time with her husband, three children and perfecting her game on the golf course.
Donya
Senior Medical Biller
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Donya Peppin is a Billing Specialist with more than a decade of successful experience in dealing with physicians and the unique requirements of billing and submission processes. Donya specializes in maximizing income with knowledge from a variety of specialties.
A strong believer in the power of positive thinking both in the workplace and personally, regularly participates in wellness and leadership programs.
Donya enjoys being active outdoors and time with her friends, family and fur babies.
Jen
Senior Medical Biller
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Jen has been working in the medical billing field for over a decade. She has had the opportunity to learn and bill many specialties of medicine, and meet many great people through her work.
She enjoys the quiet nature of the office which helps her excel in what she does. In her off time you will catch her at home with the cats, or out enjoying Winnipeg’s comedy and/or music scene.
Michael
Jr. Medical Biller
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Michael Loucks has been working in the medical billing department for over one year and half. He sees his coworkers like his second family at the office.
Michael is deaf and has used American Sign Language since he was a baby. He has a beautiful deaf wife, 4 children, and 2 step children who are all very wonderful to him.
Michael loves to draw, read and watch TV and movies based on Marvel and DC comics books. He also loves dogs and cats.
Faeza
Intermediate Medical Biller
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Faeza is a versatile professional with a background in business, healthcare, and wellness. With a Post Graduate Diploma in Business Management and nearly six years of cross-industry experience, she blends strategic insight with hands-on expertise.
Now thriving as a Medical Billing Specialist, she brings precision, analytical skill, and a client-first mindset to healthcare operations—while also promoting well-being as a certified yoga instructor.
Leigh Ann
Intermediate Medical Biller
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Leigh Ann is a dedicated and hard-working healthcare professional with over 10 years of experience in medical administrative field, known for her reliability and strong organizational skills. She consistently brings professionalism and dedication to her work.
Outside of work, Leigh Ann enjoys baking and cooking. She also runs a side hustle as a certified lash artist and values quality time with her son – cheering him on in his basketball games and supporting his guitar lessons.
Keely
Jr. Medical Biller
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Keely is a dedicated medical billing clerk known for her strong work ethic and ability to thrive in fast-paced, high-pressure environments. Always eager to take on new challenges, she approaches every task with enthusiasm and a solution-focused mindset.
Outside of the office, Keely enjoys quality time with her three sons, exploring the outdoors, and bonding with her furry babies. Whether balancing her professional and personal life or embracing new adventures, Keely brings passion and dedication to everything she does.
Kerrie
Jr. Medical Biller
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From Dryden, Ontario Kerrie has worked in medical billing for two years. Moved to Winnipeg 3 years ago working as a Medical Office Assistant before working at MBG as a JR Billing Assistant.
Kerrie enjoys watching hockey, camping, hanging out with friends and family and hanging out with her dog Dee.
Alexandria
Sales and Onboarding
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With over six years of experience in the medical billing field, Alexandria specializes in ensuring accurate and timely claims processing and reimbursement for healthcare providers. She is passionate about helping doctors streamline billing operations and optimize revenue cycles, always dedicated to delivering efficient and effective results.
Outside of work, Alexandria enjoys staying active, traveling, and spending time with family and friends. She loves embracing new cultures and creating lasting memories.
“I have had my billing completed by MBG since 2016 with amazing results and service. Jen is a billing expert and always provides timely, well-informed answers.”
-Dr. Taft Micks
Ready to Get Started? Contact Alexandria Today
As your dedicated sales and onboarding representative, Alexandria will guide you through every step, answer your questions, and ensure you feel confident using our service. With a friendly approach and a deep understanding of our billing solutions, Alexandria is committed to helping you get started with ease.
MBG Office Location
Our office is on the 8th floor of the Electric Railway Chamber, at the corner of Portage Avenue and Notre Dame Avenue.
Office Hours:
Tuesday – Thursday : 8:30 am – 4:30 pm
The Medical Billing Group
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